Mr. Locksmith DC replaced our front door lock and deadbolt within less than 30 minutes of arriving at our home. He also opened a safe for us (battery died and we didn't have the override key). He arrived on time, was professional, and completed the job within less than hour. He kept me informed regarding the estimated price and let me know when a more expensive option was needed. After our bad experience with another locksmith (see below), it was great to have resolution of our security concerns in less than an hour. I highly recommend Mr. Locksmith DC.
We especially appreciated Mr. Locksmith DC because he was the second locksmith we reached out to.
The other guy (Doc's Locksmith Service) took an hour of our time and didn't accomplish anything other than talking a lot (couldn't even open the safe). He took our deadbolt and key to find replacement parts and left us in that situation without a secure front door. He finally returned the parts but then said he lost our key. Instead of handing me back the deadbolt components, he insisted on putting it back on the door. He used different screws than the original ones (I guess he lost those too) and made the holes in our fireproof door bigger. He rambled some more and took another half hour of our time. In that rambling, he admitted he didn't know how to fix our door. I will say that at least Doc didn't charge us for his visits where our problems were not resolved. But after all that, we were especially glad for the professional, high quality work of Mr. Locksmith DC! We highly recommend this company.read more
Marlon arrived within the specified time and unlocked my door quickly. He was fast and reliable. The only bad part is the price, but it is most likely set by the company and has no bearing on Marlon’s professional services.read more
Excellent locksmith service. Lee showed up on time and got straight to the point after looking at our doors. He explained our options and clearly listed the pricing. He installed high quality new hardware in 4 doors in under an hour and made sure everything fit perfectly. We feel much more secure now!read more
Extremely positive experience with Mario at Mr. Locksmith DC. He came quickly and was very knowledgeable and straightforward about what could be fixed and how. He also was very responsible and even texted later to make sure everything was okay.read more
Jon from Mr. Locksmith was awesome. Very professional, personable, explained what he was going to do to fix my problem and most of all was at my place of work in a timely manner so I could return to work without missing a beat. Great price and service! Would highly recommend! Thank you!read more
I cannot say enough good things about this company. I wanted my lock rekeyed. It was a very tough job that took much longer than expected. Mario, a very competent and nice man kept working till he was able to do it. Stayed much more time than was planned. No extra charge for a great job.read more
I locked myself out of my office in DC.i google some places and find mr Locksmith dc (they was on the top of the list now I know why) and they were super nice and efficient they got to my office in about 15 minutes and the locksmith (Leo) completed his task and was on his way in about 10 min ! He also gave me a lesson about how to avoid this in the future. The price was fair and I was able to use my credit card for payment. Highly recommend their fast services.read more
I was satisfied by how quickly Mr. Locksmith DC called me to address my concerns and let me know that he would review the services that I had obtained after I had told him that the labor costs were higher than I expected. He never tried to make excuses or diminish my concerns; to my satisfaction, he immediately wanted to find a solution. His integrity makes him deserving of a new and updated review.read more
Mario did a really good job when i locked my keys inside the truck of my car. He was very responsive and came within minutes when I called them. The price was very reasonable for the service offered. I would recommend this to anyone who find themselves in this situation.read more
I got locked out, and it's 1000 degrees outside! Mr Locksmith took my call on the first ring, he assured me he was on the way, and they had me back in my arctic ac temperatures within the hour! Thanks guys!read more
Ron and Mr. Locksmith made moving into our new place a cinch!
He was extremely professional and is an all around nice guy.
It took him no time at all to switch out the old degraded locks that came with our 1940s era condo in spite of the non standard handle/deadbolt placements. I strongly recommend his service.read more
Great customer service. I was called a few times to make sure a technician had reached out to me with an estimated eta, which he had. The technician was on time and very pleasant. They were able to meet my financial limitations and provide a quick service. I highly recommend this company to anyone in a jam looking for reliable, affordable, timely service.read more
Ron and Mr Locksmith are great! I called this afternoon, Ron came just couple hours later and quickly replaced the locks. Double and triple checked they worked. All around wonderful experience, highly recommend.read more
Ron was a lifesaver. He arrived in less than a half hour and got me back into my house in no time with no damage to my new locks. Even better- Prices are very reasonable. I’d highly recommend Mr. Locksmith!read more
I highly recommend this company. And if you have a choice, ask for Ron! They are very quick to respond, have fair pricing and deliver as promised. I have used them to unlock doors and to install a new lock.read more
I had a wonderful experience using Mr. Locksmith. Run was extremely quick, both arriving and unlocking our door. He was also very easy to talk with about what the best options were for us. He opened the door in less than a minute and everything still works perfectly. I was very impressed and will be using them again (although hopefully won’t need to) if I’m ever locked out. I highly recommend!read more
Ron arrived on time and was very helpful and quick! Got in much faster than anticipated. He was very professional and I appreciated all his tips on the best way to ensure our specific issue didn’t happen again!read more
Great service and convenience! I was amazed at how quickly they could come out and how easy scheduling was. Prompt arrival, addressed my problem, AND helped me get all my locks on the same key. So helpful, and highly recommend!read more
Jacob was amazing. Quickly rekeyed several locks, replaced another, all the while not trying to upsell anything. Very knowledgeable, friendly, professional, and efficient. Even helped fix a faulty mailbox lock on his way out for no charge!read more
Jacob was ON TIME and WORKED QUICKLY, had everything he needed to complete the job, and made sure everything was PERFECT before he left. I HIGHLY RECOMMEND Mr. Locksmith DC and won’t hesitate to use them again.read more
5 star service. Jacob changed 2 locks in our home, it took no time at all and was less expensive (and a better quality lock) than the last time I had one lock installed. He also help fix a loose doorknob while he was here. I recommend Mr. Locksmith highly.read more
I agree with the reviews. Jacob provides fast & friendly service. Came out and changed two locks in awkward spaces. In & out less than 45 minutes including the climb & crawl into the attic! YOU GO JACOB!read more
Ron showed up at my friend's apartment within less than 15 minutes of making the request via text (very convenient). He was very professional, and got us back into her apartment without having to break the lock. Excellent service and completely reasonable pricing. Thank you Ron.read more
Jacob is amazing!!! I went out last night and my bag was stolen with everything in it. Jacob came out and got me in my apartment and changed the lock in under 30 minutes. Thank god because its freezing out!!! Thanks again Jacob and Mr. Locksmith!!!read more
Great service with the highest standard of professionalism. Ron worked with us through some complex hardware issues and installed three keyless locks and rekeyed all of the doorknobs on our new house. He was friendly, meticulous and exceptionally patient throughout a lengthy and unexpectedly complicated job. Price was very reasonable.read more
Ron was amazing.
We bought an old house with six exterior doors, five without deadbolts and one with an old, strangely designed deadbolt. I ordered new locks online and had tons of problems with delivery and locks that were broken when they arrived, but Ron was beyond patient. He was extremely helpful and creative in installing secure locks in a variety of doors, some all wood, some partially metal, some with windows, all with very old frames. He ended up having to come out to the house three separate times, but he refused to take more than the original, very reasonable estimate. Now that we are safely settled in the new house, we will definitely be relying on Mr Locksmith for all our lock-related needs.read more
Ron provided excellent service when I was locked out! I was so grateful for his efforts to open a locked door without resorting to drilling and removing the lock. He spent a long time with the door and finally succeeded in getting it open, to my delight! I would not hesitate to call Ron again the next times I have an issue!read more
Leo was an amazing technician he installed a new HQ-LOCK high security lock on our home door. His work is quick and clean. Will definitely reach out to Mr.Locksmith DC in the future. Highly recommended.
Thank you guys:)read more
I needed several locks in a building I use for Airbnb rentals. Lee was superb! He arrived on time and took care of removing and installing the new locks. The front door was a little tricky but Lee was able to handle it. I HIGHLY recommend this company and Lee for any of your locksmith needs.read more
I needed a simple non-emergency switch of my mailbox lock. Ron was able to come first thing the next day and take care of it for me! Even with a minor complication with the lock, all told the process took less than 30 min. At the end of the fix there was some confusion about pricing but Ron was very responsive and worked with me.
I'm very pleased with the results on the lock!read more
Lee was awesome! We called on a Monday morning to have all of our door locks changed, we’d just bought the house and wanted the (very) old locks replaced. Lee arrived only a couple of hours later and took care of everything. He answered all of my questions, and even showed me all of the pieces inside of the old lock when I asked. Nice to know I’ve now got a “lock guy” if I ever need anything in the future.read more
Lee was wonderful, taking his time to fix our 60 year old lock and help with our finicky mechanism. He was early, called to check in, and really went above and beyond to make sure we were happy and secure. We will definitely be repeat customers!read more
Lee was excellent. He showed up on time, clearly explained my options, and was focused on doing the best quality job without unnecessary and costly modifications. Highest recommendation for professionalism and integrity.read more
I see that most of these reviews here are for emergency service calls but Mr. Locksmith Dc also excels at scheduled visits as well. Every year, we get the locks changed at our house for safety reasons so this time we tried Mr. Locksmith Dc. Leo our tech arrived on time and worked diligently from start to finish. He made sure to explain every step of what he was doing and where the different prices for the different kind of locks came from. He also did a bunch of things like oiling all the locks without charging for it. He even showed me why a certain door was always difficult to open and wasn't anymore( turns out a previous locksmith had installed something incorrectly). Bottom line For anything lock related, home security, emergency or not, Mr. Locksmith in Washington DC is definitely your best choice.read more
This company is FANTASTIC !
I called Mr. Locksmith to change our company locks one afternoon on short notice and he showed up 30 minutes later. The locksmith was friendly and professional and worked very quickly. I was incredibly pleased and will always use this company when we need of a good local locksmith in the Washington DC area. Great work and fair pricesread more
I am a very happy and satisfied customer and glad I chose to go with Mr.LOCKSMITH DC. It was very easy scheduling an appointment, and Ron (our locksmith) came right on time. Ron was very professional and fast in getting our locks installed. I would definitely use them again and recommend them to friends and family.read more
I just have to say one word WOW!!! I'm extremely surprised to see this level of service from a locksmith company...These guys are not only fast and on time, they are very knowledgeable when it comes down to choosing the right lock set for our new home. They explained the different types of locks and brands and their pros and cons. This was greatly appreciated knowing that we are getting exactly what we wanted to have. Thank you Leo and lee for your professional and friendly service. I will defiantly use you guys again definitely the best locksmith in Washington DC !read more
Ron came out to my building quickly when I locked myself out, and did a great job removing the old lock that had totally stripped screws. Will definitely call again for any issues in the future!read more
Had a very helpful visit with Lee, who had to use a little ingenuity in installing a new lock on a sliding glass door. He was courteous, quick, professional and able to adjust to needs on the spot.read more
We had an excellent experience with Ron today. He was extremely quick and efficient. He came to our house less than one hour after we called him and worked very effectively. He had all the spare parts with him and completed the job within twenty minutes. The price was good and he installed quality materials. We highly recommend him to anyone who wants a quick and efficient service.read more
Lee was great! From the time I made the call until the time he completed work on the lock on my apartment door, he was a total professional. Arrived in the time period he promised, diagnosed and replaced the lock in a short period of time. Would definitely recommend!read more
Lee (from the Silver Spring Mr. Locksmith) was the utmost in professionalism and customer service! I needed him to arrive at 8AM due to an appointment I had to keep. He called at 7:40AM to tell me he was on his way, he arrived at 7:50 and called to tell me he had arrived. He quickly and expertly fixed my lock and educated me on how to extend the lifespan of my lock. He asked if I had any questions and had completed his work and was on his way in 20 minutes! A great experience! I highly recommend Lee in particular and this company in general!read more
New to the area with no family or friends, i found myself locked out on Christmas evening of all days. Jon was there within 30mins and after examining the complicated lock had me back in my apartment in less than 15mins. I've never been in this situation before so i thought it was a bit expensive but thats the price you pay for negligence. Thanks so much Jon for your professionalism and promptness. You’re the best!!read more
I rushed out of my house to grab a delicious pizza delivery. Unfortunately I live alone and left the keys inside. I called 6 different people near me in the Arlington area before this company immediately picked up and had someone on my way before I hung up. This place has professional, day, and night coverage. I really appreciate you guys especially the person who talked me through everything.
As they say where I'm from, ya'll are awesome. Thanks for the help. Your 5 star rating is well deserved.read more
Awesome Experience all around - polite, efficient, knowledgeable, and really fast response time - definitely recommend their services. I called Mr. Locksmith from a google search for a locksmith in my area & I cannot believe how great they were - Roy answered the phone & hooked me up with Ron, who responded within 5 minutes & arrived 10 minutes later to help me. He was friendly, polite, professional, knew exactly what he was doing, and finished the job in about 10 minutes. He quickly packed up & ran my credit card on his phone with an attachment that immediately emailed me a receipt. Ron was great & I will definitely keep these guys in my phone & recommend them to anyone who needs locksmith services. I thought I was really in a jam & about half an hour later all was well again. Thank you again.read more
Jacob was prompt, polite, sociable and professional. He arrived right on time and worked quickly, and even went the extra mile by both giving me a great cash saving deal on a new doorknob and giving me some extra drill screws for free. Just an all-around great experience. I hope I never need a locksmith again but if I ever do, I'm calling Jacob.read more
Jacob came and worked his magic. It turned out that I didn't need a new lock at all! He charged me the minimum and I am very pleased. Will definitely use Mr. Locksmith whenever the need arrises.read more
I wish I could give Jacob a 10. I locked myself out of my house on my balcony at 10PM, and this nice man was here in 10 minutes after my neighbor called. I was so scared, and now I am so grateful. Again, he deserves a 10 plus!read more
Lee from Mr. Locksmith was a great professional -- on time, gave great advice, and provided excellent and efficient service. He also provided great prices on the four doors in my new house. Highly recommend Lee and Mr. Locksmith company. -- Peneloperead more
Mr. Locksmith was professional and upfront about price when rekeying my locks. Jacob was very careful and showed me how the new locks worked and recommended helpful changes in the number of keys. Great service!read more
Emergency call for broken lock. Very professional experience. Chris came out quickly and solved the problem. I needed to have two locks changed but thought it would be too expensive. Chris inspired such confidence in me I decided to change both locks. Experience was great! I would call them again with no hesitation.read more
Lee you are one of a kind! The service was informative, quick , and efficient. Our company had several locks changed and I was concerned in keeping the cost down so Lee went through several options, but most importantly expressed concern with a very faulty lock and why it was failing. Mr.Locksmith you are definitely the best there is. Plus I scheduled same day appointment and they came on time!read more
I went to take out my trash and forgot to unlock the door from my laundry room into my garage. I didn't have my phone or keys with me. I had to go to my neighbor's house to use his phone to look up a locksmith. I immediately noticed that Mr. Locksmith had a 4.9 rating. When I called them from my neighbor's phone, someone answered the phone immediately. They said they would call us right back to let us know when someone would be at my house. They called us back in less than 5 minutes. Within the hour, Jacob showed up. He would have gotten to my house sooner, but was caught in DC traffic. He even called my neighbor back to let him know that he was running late. Jacob was extremely professional, efficient, and personable. He assured me that he would be fair and not damage my locks. He did exactly that! I would highly recommend Jacob to anyone who has locked themselves out of their home. Jacob even recommended that I change my front door gate. He noticed that I had a key entry on both sides which could create a safety hazard if I ever had to leave my home under an emergency. I am definitely going to call him to come back to change the lock on my gate. I would certainly use him again if I ever locked myself out again. Thanks Jacob!read more
I ran out the door to grab delivery without my keys while it was raining. Luckily I had my phone and I found Mr locksmith had good ratings for a quick turnaround time. Jacob the locksmith was there within 15 minutes and my food was still warm by the time I got back inside. A real lifesaver after what could have been a very soggy sandwich.read more
Jacob was prompt, knowledgeable, honest and efficient. While the "service" charge is $29 just for making the call, the price for a lockout service, (essentially drilling the old corroded lock) and installing a new keyed door set was very reasonable TOTAL at $170. (Ask for the 10% coupon). The lock set is guaranteed for 3 years. Jacob gets 5 stars for great service!read more
Really great service. Lee explained everything and even showed us how bad our old locks were. He took the time to teach us how to properly use them so they last a while. Would definitely use again. read more
We had an excellent experience with Mr Locksmith. After losing our car key we decided to give them a call. Within 30 minutes we had a new key to the car and were saved the hassle of having to tow it to the dealer. Ron arrived in no time at all and was friendly and efficient. Could not have asked for a better experience. Thank you Mr. Locksmith and thank you Ron!!read more
The service was outstanding! We are a business and locked ourselves out of one of our conference rooms. They were able to get to us within 15 minutes of my call and took less than 10 minutes to resolve our issue.
The two gentleman who serviced us, Lee and his partner, were very helpful and explained every step to me, as well as provided me with multiple options.
I will definitely use keep Mr. Locksmith DC in our contact list for any future service we may need.read more
Jacob is incredible: fair, honest, skillful, and a really decent human being to boot. I had to call out on a holiday weekend, and he made sure to give me a good price, even though he could have easily charged more. It was a tough lock, but he worked quickly, expressed his sympathy, and gave me good advice. Ideally, you'll remember to bring your keys with you (or have a kindly neighbor with a spare), but if you don't, calling Jacob is your best bet.read more
Leo was fast, reliable and extremely kind about what was an awful evening for me. He did everything he could to try and save the lock on my door and when he could not, he was super quick about the replacement. His service is impeccable and I would recommend him to anyone. Thank you!read more
This guys are really profesional they unlock my car in Christmas Day and Leo was the one who helped me. The wait time was short and the service time was short as well. I was worried not to find any one that can unlock my car because is Christmas but they did and this made me so happy thanks again Leo.read more
Great experience! Company is super- responsive and courteous. Jacob, the locksmith, was punctual, fast, professional, and personable. Not only that, but he saved me money by picking the lock instead of automatically drilling. Highly recommend this group, and Jacob is superb.read more
Hi! I just want everyone to know we had the most amazing EXPIRIENCE with Jacob. He was fast, efficient, pleasant, and helped us when we really needed it. Thank you Jacob for your help. I highly recommend this company to everyone.read more
I've never received more helpful and quick service in my life. .... Was accommodating, quick and helpful service and did everything possible to make locking your keys on your car a pleasant experience. Highly recommended!! Best locksmith in the cityread more
Jacob was very efficient and also very kind. The service was prompt and well-executed! Very glad I went with Mr. Locksmith when I got locked out of my apartment, and would definitely recommend their services to anyone looking for a quality technician who is not trying to scam you.read more
I called around 11am and was told that the technician would give me a ring later. He called shortly after to give me a 1 hour window for the same day and then again when he was 10 minutes out. Leo changed three locks to upgrade to better quality and new locks and it all took only a few minutes and they work great. He was courteous and professional and I appreciate how quickly it was all done!read more
So I got locked out and I called Mr.locksmith
Best service for lockout or lock change they got there In time and tech was very helpful and friendly and got me in quick ...thanks to Mr locksmith and Ronald for your helpread more
Jacob, the locksmith, came out within 20 minutes of my call. He called and told me when he would arrive. He was quick and efficient. He certainly knew his business in removing a broken lock and replacing it with a quality product and for a very reasonable price. Happy customer!read more